University Hospitals of North Midlands go-live with Medway

The University Hospitals of North Midlands NHS Trust have gone live with System C's Medway V4.6 Electronic Patient Record at the Royal Stoke University Hospital and County Hospital replacing a Legacy CSC system.

The deployment, which took place last weekend, has seen the migration of over 63 million records, combining the separate master patient indexes at the two separate sites into a single instance, and the merge with the McKesson Corporation owned company's Patient Administration System that was already in place.

“[It was a] hugely complex go-live at what is a very large and busy trust, [but has] gone very smoothly so far”, Markus Bolton, chief executive of System C, told Digital Health News.

“Deploying a system of this breadth at a hospital with multiple sites and over 11,000 staff is a complex task. 7,500 users were trained for the initial go-live”, said Mark Bostock, director of IM&T at the University Hospitals of North Midlands.

The implementation was completed even after the trust had raised concerns regarding the upcoming go-live in their January board papers.

“The key issues considered were largely regarding the necessity for relevant staff to have been trained appropriately ahead of the go-live”.

But the director believes that the trust and System C still “have a lot of work to do together over the coming months as the system settles and evolves and we look forward to progressing together”.