TrakCare Continues to Prove Troublesome at Gloucester

Gloucestershire Hospitals NHS Foundation Trust have suspended the reporting of their referral to treatment times (RTT) following the implementation of their new TrakCare electronic patient record.

The announcement resulted from issues discovered regarding the accuracy of data being produced after the deployment of the Instersystems software, but a contingency has already been put in place to tackle the problems.

"Concerns regarding data quality, following the migration to TrakCare, has resulted in a decision to cease RTT reporting until the quality of data can be assured", the February Board Papers stated,

"The Trust has appointed an RTT specialist who commences work in late February.

"A team of data entry staff are inputting the referral backlogs, after which point the Trust should be able to commence reporting.

Gloucester, who have not been fined by NHS Improvement for the breach, finally went live with TrakCare in December 2016 after over a year of delays.

In doing so they became the second of the SmartCare trio (made up of Yeovil District Hospital NHS Foundation Trust, Northern Devon Healthcare NHS Trust and the southern acute trust) to deploy the American company's system.